About these terms
These terms are between you and Martinez Solutions LLC (doing business as Mekat), Glendale, Arizona, United States (“we”). They cover the Mekat app for iPhone, iPad and Mac and the mekat.ai website. Our Privacy Policy explains how we handle information. The App License explains the software license for the app. The Subscriptions & Auto-Renewal page is part of these terms. If you join the Mekat Creator Program, the Creator Program Terms also apply.
By creating a Mekat account, buying a membership or using the app, you agree to these terms.
Please read “Resolving disputes” below. Unless you opt out within 30 days, it requires most disputes to be resolved by individual arbitration and waives class actions and jury trials. It does not apply in the European Economic Area or the United Kingdom.
Who may use Mekat
You must be at least 13 years old, and older if the law where you live sets a higher minimum age, to use Mekat. If you are under the age of legal adulthood where you live, a parent or guardian must review these terms and agree to your use. Mekat is not intended for children under 13. You must be an adult, or have a parent’s or guardian’s permission and payment method, to buy a membership on mekat.ai.
Keep your password and sign-in links private, and use only accounts and devices you are allowed to use. Tell us if you think someone else is using your account.
Lessons and AI limitations
Mekat teaches practical AI skills through short lessons, practice and review. Lessons, examples and optional AI feedback can contain mistakes. Check important information and get qualified help for medical, legal, financial, safety or other serious decisions.
Finishing a lesson, a streak or a level records your practice. It is not a professional certification and does not guarantee a job, income or that an AI answer is correct.
Ask Scout is an optional AI coach chat for learning about and using AI. It is available during a free trial or with a Mekat Premium membership, only after you allow it, and has a daily message limit. Ask Scout can make mistakes and is not professional advice, and we may limit, change or withdraw it. If a reply looks harmful, wrong or inappropriate, use Report this reply to send it to our support team.
Scout’s Expeditions shown as coming soon are not available yet. Tapping Get notified tells us you are interested and, for the Expeditions you pick, lets us email you once when one opens; it does not buy, reserve or promise an Expedition or a release date.
Outside AI tools mentioned in Mekat have their own prices, age limits and terms. A mention is not a subscription to that tool or its endorsement of Mekat.
Free introduction and free trials
The first introduction lesson is free without an account. Creating an account or finishing a lesson does not start a trial on its own.
In the app, eligible new members can start a 2-week free trial of Mekat Premium through Apple’s subscription screen. Apple decides who is eligible and shows the price and renewal terms before you confirm. Unless you cancel at least 24 hours before the trial ends, it turns into the Mekat Premium plan you chose and your Apple Account is charged for that plan when the trial ends. Creator codes and links work on mekat.ai, not in the app.
On mekat.ai, joining with a creator’s code or link starts with a 1-month free trial, and joining without one starts with a 2-week free trial. You enter a payment card at checkout, or use Apple Pay or Google Pay where checkout offers them. Unless you cancel before the trial ends, your card or wallet is charged for the plan you chose when the trial ends. There is one free trial per person, across the app and mekat.ai, including across different Mekat accounts, email addresses and billing details. If we find that a free trial was already used, we may end the new trial before any charge, and you can then subscribe at the normal price.
Ending a trial does not delete your saved progress. Account deletion and resetting learning data are explained in the Privacy Policy.
Creator codes and links
You can join through a creator’s link or enter a creator’s code on mekat.ai. Using a creator’s code or link never increases your price. Creators cannot see your name, email address or payment details.
Creators may not use their own code or link for their own purchases. We may remove a creator link or code, or the trial it gave, if it was obtained or used in breach of these terms or the Creator Program Terms.
Use Mekat responsibly
Do not use Mekat unlawfully, interfere with how it works, get around access limits, attempt unauthorized access, spread malicious code, harass others, abuse trials or referral codes, or submit material you do not have permission to use.
You keep the rights to what you write. You let us process what you choose to send only to provide the feature you asked for, as described in the Privacy Policy.
Mekat’s app, website, lessons, Scout the meerkat and other brand materials belong to Martinez Solutions LLC or its licensors. You may use them for your own learning. Do not resell Mekat or copy substantial parts of its lessons without permission. Open-source parts keep their own licenses.
Changes, suspension and ending
Mekat will keep changing as we improve it. We may limit or suspend access when reasonably needed to address a security problem, unlawful use or a serious breach of these terms, and where practical we will tell you why and how to contact us. You can stop using Mekat and delete your account at any time. We may end these terms or close your account for a serious or repeated breach, fraud, or trial or referral abuse. Sections that by their nature should last, such as disclaimers, limits of liability, your promise to cover losses and dispute resolution, continue after these terms end.
We will date material changes to these terms here and tell you when the law requires it. A price change for an existing membership is announced in advance, as described on the Subscriptions & Auto-Renewal page. A change does not take away rights from an earlier purchase, and a change to the dispute terms below does not apply to a dispute we already know about.
Disclaimers
Mekat is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties not stated in these terms, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that Mekat will be uninterrupted, error-free or secure, or that lessons, examples, AI feedback or Ask Scout replies are accurate, complete or suitable for your situation. You are responsible for how you use what you learn and for any AI tool you choose to use.
Limits of liability
To the extent the law allows, Martinez Solutions LLC and its members, employees and service providers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising from Mekat or these terms, even if we were told they were possible. Our total liability for all claims relating to Mekat or these terms is limited to the greater of the amount you paid us for Mekat in the 12 months before the claim arose and US$100.
These limits do not apply where the law does not allow them, including liability for death or personal injury caused by negligence, for fraud, or for rights you have as a consumer that cannot be limited. In those places our liability is limited to the smallest amount the law allows.
Your responsibility to us
If you use Mekat unlawfully or in breach of these terms, or submit material you don’t have the right to use, you agree to cover our reasonable losses and costs, including reasonable legal fees, from third-party claims that result. We will tell you about such a claim and let you help respond to it.
Resolving disputes
If something goes wrong, email support@mekat.ai first. Before starting any formal claim, either side must send the other a written description of the dispute and try in good faith to resolve it for 60 days.
If we can’t resolve it, you and Martinez Solutions LLC agree to resolve any dispute relating to Mekat or these terms by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. The arbitration may be held by video or phone, or in the county where you live. For claims under US$10,000, we pay the filing, administration and arbitrator fees beyond what you would pay to file in court, unless the arbitrator finds your claim frivolous. The arbitrator may award the same individual relief a court could. If 25 or more similar claims are filed by the same or coordinated lawyers, they may be resolved in batches under the AAA’s mass arbitration procedures.
You and we each give up the right to a jury trial and to bring or take part in a class, collective or representative action. Claims may be brought only individually. Either side may instead bring an individual claim in small claims court, and either side may ask a court to stop infringement or misuse of intellectual property.
You can opt out of arbitration by emailing support@mekat.ai with “Arbitration opt-out” in the subject, from the email address on your account, within 30 days of first accepting these terms. Opting out doesn’t affect anything else in these terms. If this arbitration section is found unenforceable for a claim, that claim will be decided in the state or federal courts in Maricopa County, Arizona, and the class action waiver still applies to the extent the law allows. If you live in the European Economic Area or the United Kingdom, this section does not apply to you, and you may bring a claim in the courts where you live.
These terms are governed by the laws of the State of Arizona, United States, and the Federal Arbitration Act, without regard to conflict-of-law rules, except where the law of the place you live requires otherwise.
General
These terms, together with the Privacy Policy, the Subscriptions & Auto-Renewal page, the App License and, for creators, the Creator Program Terms, are the whole agreement between you and us about Mekat. If a part of these terms can’t be enforced, the rest still applies. Our not enforcing a term is not a waiver of it. You may not transfer these terms without our consent; we may transfer them to a company that takes over Mekat, and your rights will not be reduced. We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of the providers we rely on. Nothing in these terms gives rights to anyone else.
Contact and effective date
Martinez Solutions LLC, Glendale, Arizona, United States. Support, complaints and privacy requests: support@mekat.ai.
Effective November 3, 2026.
Operated by Martinez Solutions LLC, Glendale, Arizona. Questions: support@mekat.ai